Converged Technology Solutions
Converged Technology Solutions
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24x7x365 Customer Support Portal

Our dedicated IT support portal enables you to raise and check the progress of your issue. Follow this link  http://support.cts.solutions


Enter your company username (email address) and support portal password.  Click "forgot password" for first time use.

All IP "Cloud Based" Telephone Systems

All IP "Cloud Based" Telephone Systems

All IP "Cloud Based" Telephone Systems

All IP Telephone Systems are 100%  Cloud-based, rapidly replacing traditional  telephones (landlines) which means users simply need a VoIP telephone handset, or headset and an internet connection (which we can provide)


There are many benefits of using a cloud-based telephone system, including: 


  • Cost savings: Cloud-based systems eliminate the need for expensive hardware, maintenance, and upgrades associated with traditional on-premises phone systems
  • Scalability: Cloud-based systems allow for easy scaling up or down based on your business needs. You can add or remove users, features, and functionality as your business grows or changes
  • Mobility: With a cloud-based system, your employees can access their phone system from anywhere, as long as they have an internet connection. This makes it easy for employees who work remotely or travel frequently to stay connected
  • Flexibility: Cloud-based systems offer a wide range of features and functionality, including voicemail, call forwarding, auto-attendant, call recording  and more. You can customise your system to meet the specific needs of your business
  • Reliability: Cloud-based systems are typically more reliable than on-premises systems, as they are hosted on redundant servers and backed up regularly. This means that your business is less likely to experience downtime or disruptions
  • Integration: Cloud-based systems can be integrated with other cloud-based applications, such as CRM software and Microsoft Teams to streamline your business processes and improve productivity


Overall, a cloud-based telephone system can provide your business with greater flexibility, scalability, and cost savings compared to traditional on-premises systems.


Trust us to upgrade your communication game and provide you with a seamless, worry-free experience

Find out more

IT Help-Desk Support

All IP "Cloud Based" Telephone Systems

All IP "Cloud Based" Telephone Systems

RMM portal graph images

Networks and servers.
We make all that stuff work well!


Lost time to IT issues = Lost revenues for your business!  


Are you tired of spending too much time and money on your IT operations? Do you want to focus on your core business goals instead of worrying about IT issues? If so, you need managed IT services.


Managed IT services are a smart way to outsource your IT needs to a professional team that can handle everything from maintenance, security, support, and innovation. With managed IT services, you can enjoy these benefits, and more:  (click here for more details)


  • Control IT costs - You pay a fixed monthly fee for the services  you need
  • Reduce labour costs - You don't have to hire, train or manage in- house IT staff
  • Enhance IT security - You get access to the latest security tools and best practices that can protect your data and systems from cyber attacks
  • Stay focused on your core business - You don't have to waste time or energy on managing your IT operations


Managed IT services are not just a cost-saving measure. They are a strategic investment that can help you grow your business faster and smarter. Don’t let IT issues hold you back 

 

  • Get IT remote support, so that someone can always help you by connecting directly to your computer
  • An IT helpdesk that’s always available and can upgrade your systems and troubleshoot issues 
  • Get fast access to support when and where you need it 


Find out more

Business Broadband

Business Broadband

Business Broadband

With business broadband, you can enjoy faster download and upload speeds, which means you can work more efficiently and get things done faster. You'll benefit from a more reliable connection, with less downtime and fewer disruptions. And because business broadband is designed specifically for businesses, you'll get better support and more advanced features, such as static IP addresses and faster fault resolution times 


  • Full Fibre broadband - Super Fast Fibre (FTTC, FTTP) up to 1000Mbps download
  • Ethernet Leased Lines (Fully supported by managed Cisco routers with 4 hour on-site service levels)
  • SOGEA (single order generic ethernet)  broadband without the landline 
  • Network and CAT5/6 installations
  • 4/5G LTE & GSM Routers


Mobiles

Business Broadband

Business Broadband

True wholesale pricing with no minimum term contracts, 30 days’ notice is standard so you're not tied into a long-term commitment with early termination fees if you circumstances change


O2 and Vodafone Business and Consumer cost effective deals with dedicated mobile phone specialist support and no credit checking


SIM only deals allow you to keep your existing phone, which is especially useful if you have a newer or more expensive handset that you don't want to replace.


Overall, SIM only deals offer more flexibility, cost savings, and options for users who already have a phone and are looking for a more affordable and flexible mobile plan 

How can 3CX help your business?

One single solution for all your business communications

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.

Here is a breakdown of why 3CX is the solution for your business:

● Telephony: Web client and mobile apps for remote working

● Video: Included in your system, no add-ons needed

● Live Chat: Talk with your customers in real time via your website or WhatsApp!

● SMS: Allow your customers to interact with you instantly

● Integrations: CRMs and Microsoft 365

● Low Cost: Save on your phone bills, add ons and hardware

● Flexible: Keep your numbers, choose your phones and your provider

● Secure: 3CX includes advanced security features

● Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!

● 600,000+ customers globally

You can trial a fully equipped 3CX System today! [click here]

IT Specialist checking network

Our Complete Network Security Solution

As network security threats grow more advanced daily, protecting your company’s systems and data becomes more challenging. We work with you to make sure your security technology covers the five main areas of vulnerability from Internet-borne threats:


1. Boundary Firewalls and Internet Gateways

2. Secure Configuration

3. Access Control

4. Malware Protection

5. Patch Management

WHY CYBER ESSENTIALS?

The benefits of certification

NCSC's new Cyber Security training for your staff

NCSC's new Cyber Security training for your staff

Cyber Essentials can help your organisation in many ways:

  • Reassure customers that you take cyber and network security seriously
  • Be listed on the Directory of organisations awarded Cyber Essentials
  • Attract new business with the promise you have cyber security measures in place

NCSC's new Cyber Security training for your staff

NCSC's new Cyber Security training for your staff

NCSC's new Cyber Security training for your staff

NCSC (National Cyber Security Centre) has produced a new e-learning training package: "Stay Safe On Line: Top Tips For Staff". It’s totally FREE, easy-to-use and takes less than 30 minutes to complete. The training introduces why cyber and network security is important and how attacks happen, and then covers four key areas:

  • defending yourself against phishing
  • using strong passwords
  • securing your devices
  • reporting incidents ('if in doubt, call it out')

Free E-Learning Course

Network Security - MSP (Managed Service Provider)

Network Security - MSP (Managed Service Provider)

Network Security - MSP (Managed Service Provider)

Lost time to IT issues = Lost revenues for your business


A managed service arrangement helps you get the most out of your devices, software and network connectivity - and build towards your business goals 


Of all the reasons you started your business, running an IT environment probably wasn't one of them.  The more you rely on digital tools to connect with customers, plan schedules, keep records or process sales, dealing with technology can seem like a full time job


CTS can relieve you of that burden and take on the responsibility of securing, monitoring and maintaining your technology so you can focus on your business  


  • Stronger IT Security
  • Strategic budgeting and predictable costs
  • Operational efficiency and business growth
  • Data protection you can count on
  • A proactive approach 


Finally, don’t risk losing your precious data! Backing up data refers to creating a duplicate copy of your important files and storing them in a separate location to save you from disasters like viruses, theft, or hardware failure. With backups, you can restore your files anytime, anywhere


Back up your data today and enjoy peace of mind! 

Find out more

CTS Managed Antivirus

Network Security - MSP (Managed Service Provider)

Network Security - MSP (Managed Service Provider)

Endpoint Antivirus:

 

CTS Managed Antivirus uses the latest technology to detect and remove malware, including viruses, spyware, ransomware, and other types of malicious software, so you can be confident that your devices are protected against the latest threats and is provided as a subscription service, which means you don't have to invest in expensive software or hardware,  making it a cost-effective solution 


Global safety checks automatically update virus definitions and software security policies on devices, keeping your business Connected and Protected


A system without antivirus is like a house with an open door. Unprotected computers will end up inviting viruses to the system. CTS Managed AV will act as a locked door with a security guard for your computer


Will you leave your door open for intruders?


Overall, CTS managed antivirus protection offers a comprehensive and reliable solution for protecting your devices against malware, while providing easy management and automatic updates. By investing in managed antivirus protection, you can rest assured that your devices are protected against the latest threats, and focus on growing your business 

Cyber Essentials

Penetration Testing

Penetration Testing

Cyber Essentials provides a framework for businesses to improve their cybersecurity by implementing basic security measures such as firewalls, secure passwords, and user access controls, to help protect against a range of common cyber attacks


Cyber Essentials certification can enhance a business's reputation by demonstrating to customers and partners that they take cybersecurity seriously, helping build trust and confidence in the business 


Some organisations, particularly those in the public sector, require suppliers to have Cyber Essentials certification in order to bid for contracts, so having Cyber Essentials can help businesses meet compliance requirements and open up new business opportunities 


Overall, Cyber Essentials help businesses improve their cybersecurity, enhance their reputation, meet compliance requirements, and potentially reduce insurance premiums

Penetration Testing

Penetration Testing

Penetration Testing

Cybercriminals are not just after money but are looking for sensitive information too, so the legal services sector is an obvious target


Protecting yourself – and your clients - from threats requires constant vigilance. The most commonly reported attack against law firms is email-modification fraud, which not only relies on weaknesses in systems but also on deception


Cybercrime can involve the theft of very large sums of money. Cases of ‘Friday afternoon fraud’,  targeting conveyancing proceeds, can lead to  losses in the hundreds of thousands & risks the trust placed in solicitors to act in their clients’ interests.  Solicitors have a duty of confidentiality toward their clients and are obliged under the Code of Conduct to maintain effective systems and controls to mitigate risks to client confidentiality, client  money, and to overall compliance

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